הכתובת השניה היא הנכונה. הראשונה חסרת משמעות.
הנה התשובה שהם הביאו לי. אני חושבת שהמידע הזה יכול לעזור להרבה אנשים, לפיכך מעתיקה אותו. וגם בתרגום של גוגל, כדי שיהיה זמין לחיפוש בעברית אם מישהו יחפש מידע זה.
Dear Google user,
Thank you for writing in to the Grievance Officer for India.
We understand that you would like to raise a concern for a particular Google product or service, or may have a valid court order.
Process in case of a valid court order or other formal legal complaint/notice:
If you have sent us a valid court order or formal legal complaint / notice as an attachment with your email, we will forward the same to the appropriate team here at Google or the relevant Google entity providing a particular product or service for further investigation and next steps. While you may not receive an immediate response from them, please note that they may be investigating the issues that you have raised in your correspondence and will take action as appropriate. They may respond to you seeking more details which will assist in resolving the issue.
Process in absence of a valid court order or other legal complaint / notice:
In case your request does not deal with any court proceedings or legal complaint / notice , instead you have an issue with a Google product or service, please be advised that since various Google products are managed and have their policies administered by dedicated teams, we urge you to raise your concern with the specific product team, identifying the specific content in question using the following troubleshooters mentioned below.
Google Products/Services:
If you have questions about Google’s products and services, please visit our help center (
https://support.google.com/). If you would like to learn more about how to submit a request to remove content from Google, please refer to
https://support.google.com/webmasters/answer/1679672
If you believe that content from Google services warrants removal under applicable law, you may submit your request using the form publicly available at
https://support.google.com/legal/troubleshooter/1114905
Search results:
To learn how to contact the webmaster of a site, please visit:
https://support.google.com/websearch/answer/9109
If the website operators have already removed the content and the content continues to be available in the Google cache, you can request an update of the cache at
https://www.google.com/webmasters/tools/removals.
YouTube:
If you believe that content on YouTube, warrants removal under applicable law, you may submit your request using this form publicly available at:
https://support.google.com/legal/troubleshooter/1114905
If you feel that your privacy has been violated, then please raise a complaint by visiting YouTube’s Privacy Complaint Center at
http://www.youtube.com/t/privacy_guidelines.
Google Ads:
For problems or questions about your Google Ads account, you can contact Google Ads support directly:
https://support.google.com/adwords/answer/7217785
For breaches of advertising guidelines:
https://support.google.com/adwords/contact/feedback
For Google Ads Trademark issues:
https://support.google.com/adwordspolicy/answer/6118
Privacy related matters:
For questions about privacy please visit the Google Privacy Center:
https://www.google.com/intl/en/policies/privacy/
For data protection issues, please use this contact form:
https://support.google.com/policies/troubleshooter/2990837
Gmail:
For questions around Gmail Program policies, please refer to:
https://www.google.com/gmail/about/policy/
If you have questions around compromised Gmail accounts or have lost access to your Gmail account, please visit:
https://support.google.com/mail/answer/50270
For reporting instances of harassment from a Gmail user, please refer to:
https://support.google.com/mail/answer/8151
Google Pay:
Google Pay users can refer to the GPay Help Centre available at
https://support.google.com/pay/india#topic=9781128, which provides extensive, up-to-date information and solutions. If they don't find the answer to their question in the Help Center and would like additional assistance, they can contact customer care for Google Pay using the reporting mechanism as mentioned below:
Users can contact Google Pay India customer care as per the reporting mechanism as available at: (
https://support.google.com/pay/india/answer/7562363)
Transaction related complaints can be filed using the form available at: (
https://support.google.com/pay/indi...ts?visit_id=637227102839982962-341290436&rd=1)
Any abusive or illegal content or activities on Google Pay can be reported at (
https://support.google.com/pay/india/contact/report_activity)
Google Pay also provides an in-app ‘report spam’ button. Users can tap on the chat head in the Google Pay App, and on the top right corner a pop menu will appear. Click ‘report spam’.
Regards,
Grievance Officer for India,
Google LLC
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